Frequently asked Questions

ABOUT JAYTEEHAIR

Where are you based?

Jayteehair is based in one of Melbourne's South East Suburbs - Rowville. Although we are based in Rowville, we will travel to you for your wedding or special occasion. Depending on where you are located, a travel fee may apply. You can contact us by clicking here for our availability and a quote.

How long have you been hairstyling for?

Jennifer is a self-taught hair stylist, developing her skills and techniques since 2012 and has been styling bridal hair since 2018. In addition, Jennifer has taken on hairstyling courses and is a student at Hair Boss University, increase her knowledge, skills and techniques in hairstyling.

BOOKINGS AND CANCELLATIONS

How do I make a booking?

You can fill out our quick and easy form by clicking here to get a quote. If you're happy to proceed, we will require you to sign our contract and pay a $200 booking fee to secure your booking.

Do you have a minimum spend?

Yes, a minimum spend of $400 applies to weddings on weekends. However, there is no minimum spend for special occasion bookings.

How do I ensure my wedding date is secured?

You can ensure your wedding date is secured with us by sending us the signed contract and paying a $200 booking fee. An email will be sent to you to confirm your booking.

Do you charge a cancellation fee?

For weddings, cancellation within 3 months from the wedding day will result in payment due in full. For special occaions, cancellations within 1 month from your event date will result in payment due in full.

BOOKING FEES AND FINAL PAYMENTS

Do I need to pay a booking fee?

A non-refundable booking fee of $200 is required to secure your wedding date. This booking fee amount will be deducted from the final balance.

 

What are the payment methods available?

We accept payment methods made by Bank Transfer or BeemIt.

When should I pay my final balance?

The full remaining balance should be paid 1 week prior to your wedding date.

TRIALS

Can I book a hair trial prior to securing my wedding date?

Yes, you can book a hair trial within the month of enquiring, however this will not secure your wedding date. A signed contract and booking fee is required to secure your date.

When should I book a trial?

It is recommended to book a trial 3 months prior to your wedding. Your hair should be a similar length and colour to that of your wedding day.

Where will my trial be?

All hair trials are held at our home studio in Rowville, VIC.

Can I try two different styles at my trial appointment?

We can trial up to two styles per session, with the second style at an additional cost of $100. However, only one style is recommended per trial. Different hairstyles require different hair prep and therefore the outcome of the second look may not be its full potential. There is an additional cost for trialing more than one style.

STYLING AND HAIR PREP

Do you style hair extensions?

Yes! We style hair extensions at no extra cost, however, we do not include hair extensions as part of our services provided. If you wish to have hair extensions in your style, you can provide them for yourself. Please ensure that they are not synthetic hairs but 100% real hairs and is at least a 5 piece set. Otherwise, we have a limited selection of hair extentions available for hire.

How should I prep my hair for my appointment?

To ensure your hairstyle looks the way you have envisioned, please wash and blow-dry your hair the night prior to your appointment and avoid using any leave in conditioners or treatments. Clients with naturally curly or frizzy hair should have their hair prestraightened.

CUSTOMER FEEDBACK

Where can I leave a review of my experience with Jayteehair?

You can leave a review of your experience with Jayteehair on google.